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When Zhou Yuxiang founded Black Lake Technologies, he hired salespeople from traditional Western software companies. However, as the startup shifted focus to smaller Chinese factories, Zhou found that food delivery riders were more adept at navigating these environments. These drivers had the street-smart wisdom to connect with decision-makers, although they lacked product knowledge initially. Zhou implemented a rigorous training program to bridge this gap, ensuring that only the most capable individuals made the cut. Zhou, a Dartmouth graduate and former investment banker, believes that the real potential for AI lies in transforming the shop floor. Black Lake’s factory-management software, coupled…
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