Chinese hotpot chain Haidilao accused of keeping files on customers’ dining habits, physical appearance


Source: nextshark.com nextshark.com

Key Topics in this News Article:

News Snapshot:

- Chinese hotpot chain Haidilao has come under fire after a woman claimed that its restaurants keeps files on customers’ physical appearances and spending habits. - The woman posted photos on local social media platform Xiaohongshu that allegedly show the restaurant’s labeling system based on physical traits and order styles. - The woman claims that the manager of a Haidilao restaurant has in response to her post offered compensation with a gift and an apology. - While some users feel that the records are an invasion of privacy, others believe that it is harmless as long as the information is...