HSBC apologises after Hong Kong customers left worried they might not be able to use online banking…


Source: scmp.com scmp.com

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HSBC customers were left confused and angry on Tuesday after being told they might not be able to use online banking services outside Hong Kong under updated terms sent out by the firm, prompting it to later issue an apology. In a statement on Tuesday night, the banking giant sought to pacify concerned clients, saying they could continue to access its banking services outside the city and it had no plans to change that. In an earlier notice to clients, the bank said it had combined the terms and conditions for internet banking with those for its mobile banking app...