No reels, no influencers: Why Kottayam’s Hotel Anand still has generations of regulars

Have you ever seen a restaurant where the kitchen is bigger and cleaner than the dining area? Without help from reels, vlogs or food influencers, Hotel Anand has kept a steady stream of customers for 47 years. Much of that loyalty comes down to the taste of its masala dosa, ghee roast and strong coffee, along with the nostalgia attached to this old Kottayam favourite. At the heart of the restaurant is a kitchen almost as large as the dining area. More than 60 staff work here, cooking, washing and cleaning from morning to night. And after 47 years, the…