Hitachi’s CIO says the Japanese conglomerate’s enterprise AI strategy isn’t one-size-fits-all

This more cautious approach may prove to be prudent for Hitachi, given that research has shown a high number of enterprise AI pilots fail and a debate that’s intensified regarding the cost of AI, leading most large employers like Hitachi to closely track workplace AI usage as costs rise. Bala Krishnapillai, the senior vice president and chief information officer of Hitachi’s Americas division, says there are plenty of AI tools that have been widely embraced by the company’s workforce. His internal AI adoption strategy focuses on three buckets. The first are everyday productivity tools like Microsoft Copilot and Google Gemini,…