Facing Digital Era and Losses, Hongkong Post Seeks Renewal

In the bustling Causeway Bay of Hong Kong stands a post office that once attracted just a handful of customers during its busiest hours, a stark display of the challenges daunting traditional mail operators globally. Hongkong Post, grappling with mounting losses and dwindling demand, finds itself at a crossroads in the age of digital communication dominance and agile parcel delivery services. Compared to the HK$1.23 billion profit it made in 1997–98, the self-financed government department has slipped into a troubling streak of HK$2.9 billion in losses over the past eight financial years. To salvage its operations over the next three…