Alibaba Introduces AI-Powered ‘Digital Workforce’ for Taobao, Tmall Merchants

Alibaba Group Holding announced a groundbreaking initiative to offer AI assistance to millions of merchants on its Taobao and Tmall platforms, leveraging the appeal of OpenClaw to cement its dominance in e-commerce. The upcoming AI agents, planned for launch before March concludes, are designed to function as labor-saving “digital workforce” through Alibaba’s proven Business Advisor tool. This innovative service aims to empower merchants with round-the-clock automation for critical tasks such as customer service, voucher distribution, and real-time price adjustments. The unveiling of this AI-powered service took place at the recent TopTalk merchant summit of Tmall in Shanghai, where Alibaba showcased…