‘Four months is long time to get no response from An Post about an incorrect €82 charge’


Source: irishtimes.com irishtimes.com

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Last August, Ciaran from Galway bought some tea. It wasn’t any old tea, however, it was some very expensive tea which came all the way from China. The value of the tea – pu-erh, as it happens – was a fairly eye-watering €355. But that wasn’t the end of it. Ciaran was also charged almost €82 by An Post, which, he was told, was VAT. “According to the Revenue Commissioners’ site, tea is zero-rated for VAT. There was no possibility of phoning anyone to clarify matters before paying the charge so I emailed An Post – the only option available...