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Desouza, Kevin , & Evans, Richard (2021) Digital transformation and the new normal in China: How can enterprises use digital technologies to respond to COVID-19? Sustainability (Switzerland), 13(18), Article number: 10195. [Published Version (PDF 672kB)] 111844675. Available under License [Creative Commons Attribution 4.0] . Open access copy at publisher website Description The COVID-19 pandemic, a worldwide health and humanitarian crisis, has created unique challenges for citizens, governments, and organizations alike. Business leaders ask ‘what is the new normal, post-pandemic?’ while industries become more complex and uncertain. Premises sit empty, employees work remotely, and customers possess less disposable income. However bleak,...
