– A + A KUALA LUMPUR (Sept 24): Emerging markets in Asia-Pacific have become a hub of banking innovation for digital business models, given the accelerated adoption of digital banking due to the Covid-19 pandemic, according to McKinsey & Company. In its 2021 Asia-Pacific Personal Financial Services Survey report released today, McKinsey highlighted how banks can reinvent their businesses to capture growth opportunities by focusing on three key areas — the value of branches, customer engagement and a bank's overall competitive position. Meanwhile, some of the key findings for the Malaysian market include: In 2021, 90% of consumers use digital…
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